Get in Touch with NovaDeals

We're here to help! Whether you have a question about your order, need product information, or just want to say hello, we'd love to hear from you.

💬 Instant Help with Our AI Assistant

Need quick answers? Our AI-powered chat assistant is available 24/7 to help you instantly! Simply click on the chat icon at the bottom right of any page to:

• Track your order
• Get product recommendations
• Learn about shipping and returns
• Find answers to common questions
• Get instant support anytime, day or night

Our AI assistant can help you immediately - no waiting required!

📧 Email Support

Email: info@flexishop.org
Response Time: We typically respond within 24-48 hours

🕐 Customer Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: 10:00 AM - 4:00 PM (EST)

❓ Frequently Asked Questions

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also ask our AI assistant for instant order tracking!

What is your return policy?
We offer a 30-day return policy on most items. Ask our AI assistant or visit our Return Policy page for full details.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping costs and delivery times vary by location.

Prefer human support? Send us an email at info@flexishop.org and our team will get back to you within 24-48 hours. For order-specific inquiries, please include your order number.